Shipping Policy

We currently ship to addresses within the United States only.

Shipping rates

  • Free Standard Shipping on orders of $49 or more (before taxes).
  • Standard Shipping: $5.99 flat rate on orders under $49.

Processing and delivery

Orders are usually processed within 1–2 business days. Once your order ships, you will receive an email with tracking information. Delivery times depend on your location and the carrier.

Problems with delivery

If your package arrives damaged, is lost, or is missing items, contact us within 7 days of delivery through our Contact page and we will make it right.

Contact us

US Pet Food
65 North Plank Road, Newburgh, NY 12550, USA
Phone: +1 (505) 441-7905
Email: support@us-petfood.com