Check the status of your order using your Order ID and billing email, or with the tracking number from your shipping confirmation email.

Order PlacedWe’ve received your order
ProcessingPacking within 1ā€“2 business days
ShippedOn its way with a tracking number
DeliveredEnjoy ā€” your pet will too!
Option 1

Track with Order ID

Your Order ID is on your receipt and in the order confirmation email.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Option 2

Track with tracking number

Enter the tracking number from your shipping email. It works with USPS, UPS, FedEx and other carriers.

šŸ’” We email your tracking number as soon as your order ships. Can’t find it? Use Option 1 or contact our support team.

Need help with your order?

Call +1 (505) 441-7905 or email support@us-petfood.com

Contact Support ā†’